Lumora Health
|
Healthcare / UX Design
Making every step of care easier to follow.
A patient platform that brings appointments, records, and care guidance into one calm, accessible experience.
Client
Lumora Health
Role
UX Designer
Year
2026
Services
UX Research, Service Mapping, UX Design, Accessibility Review
One clear path through a complicated system.
Lumora Health wanted patients to manage their care without calling a front desk for every small task. The goal was a single platform that felt reassuring on a stressful day and worked for people of every ability.
Patients were getting lost between services.
Booking, test results, and follow-up instructions all lived in separate places. Small type and dense forms made the experience harder for older patients and anyone using assistive technology.
A journey built around the patient, not the department.
I rebuilt the experience around the moments that matter most to patients.
One timeline for appointments, results, and next steps.
Plain language across forms and instructions.
Accessible color, type, and focus states.
Shorter booking flow with clear progress.
Mobile-first layouts for care on the go.
Design Process
Results
Clearer patient journeys.
More accessible interface patterns.
Simplified appointment booking.
A shared language for care teams.